Many organisations have a varied portfolio of applications and tools most of which are highly specialised for their particular business function. Customer data is in the ERP system, contacts in the CRM system, production plans in the Scheduling System, and so on. For a cohesive view of what’s happening in the business it is necessary to pull information from the variety of sources and present it in a way so that decisions can be made quickly and with confidence.
Defining and designing an EAI solution can be a challenging and complex undertaking. The various systems are built on a range of different platforms, databases and technologies. The way that data and transactions are exposed also shares similar wide variations. Users must also be able to interact effectively with the output wherever and whenever they need to and so user interface and platforming concerns are also important.
Our success in designing and implementing EAI solutions to our customers is founded on our experience and technical knowledge of middleware products and EAI techniques and how to forge them into something that delivers the goods. When designing and implementing EAI solutions we give the following careful consideration.
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“Robust and scalable IT, trained people, excellent standards and processes are essential for our continued growth. The strategic IT solutions from Rex support Econergy in that goal. Rex consultants were able to quickly understand our business challenges, make sensible and pragmatic solution recommendations and deliver on time and to budget."Jay Hensman, Head of Renewable Heat, British Gas
This is an important development that incorporates a variety of systems we have developed over many years. As the systems consultant for this project, Rex worked with us to build a framework where we can combine those systems to provide huge benefits for our customers. We now effectively have a standard method of linking our customers’ systems to our own extranet. This delivers significant benefits by individually tailoring the content and tools of each extranet to satisfy the customer’s specific requirements.Kevin Murray, eBusiness Director of John Crane EAA.
“We are very satisfied with the professional approach taken by Rex in understanding our requirements and implementing such a flexible application. The solution has immediately helped reduce costs and improve average time for delivery”Marcel Roos, Senior Project Leader SAP, National Starch Company